The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for a dynamic Sales Representative to join the Arizona Correctional Industries (ACI) team. As the primary ACI contact within your assigned territory, you will establish and maintain strong relationships with customers, driving growth and trust. This role involves developing new clients through cold calls, providing high service levels, and achieving monthly sales quotas. You'll collaborate with marketing, sales management, accounting, and logistics to maximize market potential and customer value. Join ADCRR for a rewarding career with excellent earning potential and state benefits. Your next career move starts here—apply now!

For further information about the Arizona Correctional Industries, visit: https://aci.az.gov/

Job Duties:
- Manages all elements of the customer experience, from effective qualifying, design, quoting, delivery, installation, and order writing process while effectively interfacing with respective internal departments at ACI Central and outlying ACI facilities
- Grows sales and territory via frequent communication and meetings with customers, including cold calls within assigned territory
- Desk work
- Manages appointments and daily schedule, including customer calls and appointment setting, advanced planning and necessary follow-ups
- Maintains accurate, detailed customer information, including contact information, meeting notes, plans, necessary follow-up, and correspondence in ACI CRM
- Oversees respective paperwork, including pricing, quotes, distribution of collateral
- Adheres to and understands department policies, including completing all necessary training
- Attends staff meetings, trade shows, and conventions
- Drives State vehicle on State business
- Performs other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Sales process and vendor-customer relationships
- Basic sales, including primary elements of the sales process, which include needs analysis, filling needs, and asking for sale, which must be exhibited daily
- Management of multiple accounts in a large territory
- Building personal relationships with all customers and prospects
- Microsoft Office applications
- Current market trends

Skill in:
- Interpersonal relations
- Verbal and written communications
- Arithmetic
- Problem resolution
- Developing and delivering presentations
- Dealing with all levels of authority
- Accessing customer requirements
- Providing excellent customer service and maintaining customer satisfaction
- Organizational skills
- Developing and implementing effective sales programs and techniques
- Memorizing products
- Proficiency in using Microsoft Office and Google Workspace applications

Ability to:
- Communicate clearly and concisely manner in written and verbal communication
- Provide excellent customer service and maintain customer satisfaction
- Maintain a professional appearance and provide a positive company image to the public
- Manage multiple accounts, both state and private, in a large territory
- Build relationships with all customers
- Multi-task and effectively manage time
- Aptitude for problem-solving
- Maintain product knowledge
- Develop and deliver presentations
- Determine new solutions for customers
- Work in a fast-paced environment with diverse, frequently updated products and services
- Work in a correctional environment
- Adhere to ADCRR policies and procedures and follow best practices

Selective Preference(s):
- Minimum five (5) years outside business-to-business sales experience in a professional environment

Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation and drug test.

Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance see Arizona Administrative Code (A.A.C.) R2-10-207.11).

In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS).

Enrollment eligibility will become effective after 27 weeks of employment.

Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.

Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.