Description

-Handling inbound calls and correspondence efficiently and professionally (900 calls a week split between 14 reps.)

-Accurate and detail-oriented order entry

-Resolve customer needs and provide answers to questions in a timely manner

-Effective time management and ability to multi-task

-Deliver quality service

-Live Chat

-Email Inbox shared

-Fast Pace

Skills & Qualifications

Must Haves:

-Customer Service Exp (2+ years)

-Order Entry

Nice Haves:

-CRM

-ERP

-Microsoft Excel

-Microsoft Office

-Live Chat

Soft Skills:

-Desire to work in a fast pace environment

-Okay with Change

-Fast Pace Role

-Attention to Detail

Pay and Benefits

The pay range for this position is $18.00 - $20.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Elgin,IL.

Application Deadline

This position will be accepting applications until Jan 16, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.