Randstad US libertyville, IL 60048
customer service representative.
+ libertyville , illinois
+ posted 1 day ago
**job details**
summary
+ $45,000 - $55,000 per year
+ permanent
+ high school
+ category office and administrative support occupations
+ referenceAB_4676266
job details
Are you a PROBLEM-SOLVER? A PEOPLE PERSON? A POSITIVITY SPREADER? Then we want YOU!
What You'll Do: Answer customer questions with a smile. ️ Solve problems and make things right. Keep records organized like a pro. Suggest awesome products or services. Help create 5-star customer experiences!
What You Bring: ✅ Great communication skills ️. ✅ A knack for staying cool under pressure . ✅ Team spirit and a love for helping others .
Perks of the Job: ✨ Fun and supportive team vibes . ✨ Growth opportunities . ✨ Recognition for your hard work .
Our Client is looking for their next team member to help them support their top tier clients and continue thier success together ! Apply now and be the friendly voice everyone loves to hear!
salary: $45,000 - $55,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
+ Responding to Inquiries: Answering customer questions via phone, email, & chat
+ Handling Complaints: Listening to customer concerns and resolving issues effectively & Escalating Concerns -referring complex issues to supervisors or specialized teams
+ Order Processing: Entering, updating, and tracking customer orders
+ Product Recommendations: Suggesting items or services based on customer needs
+ Adhering to Policies: Complying with company guidelines, procedures, and service standards
Skills
+ Customer Service
+ Typing Skills
+ Empathy
+ Telephone Etiquette
+ Active Listening
+ Basic Software Skills
+ CUSTOMER ORDERS/SALES
+ Customer Relations
+ Client Service
+ Basic Computer Skills
+ Follow-up
+ Interpersonal Sensitivity
+ Adapting to Change
+ Customer support
Qualifications
+ Years of experience: 3 years
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
LB
**leah barrile**
+ +1 312 201 9690 (tel:+1 312 201 9690)
