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Senior Advisor, Buyer Enablement - Evernorth Health Services - Hybrid
The Cigna Group     Nashville, TN 37230

**Job Summary**

The Senior Advisor, Buyer Enablement works collaboratively with internal partners to assess needs, coordinate, design, develop, deliver, and facilitate interactive agile learning and sales coaching solutions through a variety of mediums in support of the overall strategy and goals of Evernorth. Learning interactions will focus on competencies such as presentation, negotiation, strategic account planning, and sales along with product and procedural knowledge.

**Essential Functions**

+ Based on needs assessment and other data points, design, develop, deliver and adapts training and coaching interventions to address identified needs or gaps in performance or knowledge. Interventions could be delivered through a variety of mediums (classroom, virtual classroom, web based, webcasts, etc.). 90% of efforts focus on leadership and external client facing employees, along with leveraging key individuals in roles to assist in facilitating material.

+ Independently manage or participate in projects determined in conjunction with sales and training leaders.

+ Identify performance gaps and focus learning initiatives on performance outcomes and adapt to what learners value and find ways to insert it within the flow of their daily workflow.

+ Serve as a strategic partner to assist the business in identifying gaps in proactively identify issues that impact sales and account management training needs and implement solutions to enable achievement of performance goals and objectives.

+ Support change management strategy through impact analyses, leader and participant change readiness and identify key stakeholders critical for successful adoption.

+ Use clear communication and cross-functional process / project management skills to ensure timely delivery of effective training and coaching programs and sessions that add value in supporting sales goals and initiatives.

+ Synthesizes and analyzes performance data to identify root cause(s), driving sales employee performance issues and provides recommendations on solutions to influence resolving performance issues.


+ Bachelor's degree in Organizational Development, Training, Business Administration or equivalent work experience

+ Master's degree preferred

+ 8 -12 years relevant experience or Master's degree and 6 - 10 years of experience

+ 7-10 years hands on Training & Organization Development program delivery experience preferred

+ Demonstrated knowledge of human behavior, sales competencies, adult learning program delivery, organization development theory and practice as well as working knowledge of all facets of training assessment, design, delivery, implementation, and evaluation

+ Experience in post-training coaching for client-facing teams and their leadership

+ Ability to prioritize, manage time effectively and keep issues confidential is critical

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

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Job Details

Employment Type

Full Time

Number of openings


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