Jobstobuild com

High Demand Career

Customer Service Representatives

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Customer Service Representatives

About this Career Path

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

View More High-Demand Jobs
43 4051 medium

Environment

Although customer service representatives are employed in nearly every industry, many work in telephone call centers, credit and insurance agencies, banks, and retail stores. About 1 in 5 worked part time in 2014.

Salary Breakdown

Customer Service Representatives

$36,990

AVERAGE ANNUALLY

$25,740

ENTRY LEVEL

$36,990

MID LEVEL

$51,440

EXPERT LEVEL

$17.78

AVERAGE HOURLY

$12.37

ENTRY LEVEL

$17.78

MID LEVEL

$24.73

EXPERT LEVEL

Current Available & Projected Jobs

Customer Service Representatives

696

Current Available Jobs

JOBS & OPPORTUNITIES

Find your path to success

Get an idea of what your sample career roadmap could look like for Customer Service Representatives.

Online program recommendations from

Copeland logo sm

Top Expected Tasks

Customer Service Representatives

Knowledge, Skills & Abilities

Customer Service Representatives

K

KNOWLEDGE

Customer and Personal Service

K

KNOWLEDGE

English Language

K

KNOWLEDGE

Clerical

K

KNOWLEDGE

Computers and Electronics

K

KNOWLEDGE

Mathematics

S

SKILL

Active Listening

S

SKILL

Speaking

S

SKILL

Service Orientation

S

SKILL

Reading Comprehension

S

SKILL

Critical Thinking

A

ABILITY

Oral Comprehension

A

ABILITY

Oral Expression

A

ABILITY

Speech Clarity

A

ABILITY

Speech Recognition

A

ABILITY

Near Vision